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Introducing My VRC, the new self-serve portal for VRC Members.

Logging in to My VRC to renew your membership requires a password reset in the first instance and can be done via the link below.

My VRC is a self-serve portal accessible via an email address attached to your membership account. If you do not have an email address, please contact the Membership Services Team on 1300 727 575, Monday to Friday, 9am – 5pm.

RESET YOUR PASSWORDLOGIN TO MY VRC

How to reset my password

Find out how to reset your password and access My VRC with our easy step-by-step guide.

FIND OUT MORE

How to login

If you have reset your password and wish to login to My VRC, head to our easy step-by-step guide.

HOW TO LOGIN

Frequently asked questions

My VRC is the new VRC Member Portal which replaces the old webstore system that was decommissioned on 28 May 2024.

My VRC is the new self-serve portal for members. Members will be able to renew their membership and purchase any optional products within My VRC.

Yes, you can. Please contact the Membership Services Team on 1300 727 575, Monday to Friday, 9am – 5pm or via email at membership@vrc.net.au

Yes. My VRC leverages Microsoft’s advanced security protocols in conjunction with Multi-factor Authentication (MFA) to help secure and protect your details.

My VRC is powered by Microsoft CRM utilising their cloud environment (Azure), which is protected by Microsoft’s leading security protocols that includes the use of multi-factor authentication (MFA) and is connected to the international secure payment gateway – CyberSource (VISA).

Microsoft Azure is a cloud platform developed by Microsoft offering a vast array of IT capability. Microsoft Azure is secured by enhanced security protocols and hosted in Microsoft owned data centres across the globe.

CyberSource (VISA) is a payment processing and fraud management gateway utilised by the VRC’s banking partner (ANZ) and owned and operated by VISA to provide secure credit card payment online and in person.

Credit card information is not stored in My VRC. We use a secure token created by our banking partner (ANZ) and this token is stored in the CyberSource (VISA) system.

Members can change their details in My VRC at any time. Simply login and go to the My Details section where you can update your personal details, any payment details, and your marketing communication preference.

My VRC is designed as a self-serve portal accessible via an email address. If you would like to access My VRC, please contact the Membership Services Team on 1300 727 575, Monday to Friday, 9am – 5pm.